Konstella is committed to maintaining a safe, respectful, and supportive environment for all users. We have a zero-tolerance policy for any form of child sexual abuse and exploitation (CSAE). These standards define our approach to responding to CSAE content and behavior in compliance with applicable laws and Google Play requirements.

Our website seeks to allow parents to communicate amongst themselves. You may obtain a Konstella account only for the schools where your children are in, and we require members to verify their identities. It is not permitted to join a school where you do not have a child in or to submit inaccurate registration information. Providing false registration information violates our norms and could constitute a crime. Schools and Parent Organizations assume the responsibility of managing the directories. Although we provide tools for schools parent organizations to verify members’ roles at schools, please do not assume their verification processes are perfect. Reach out to Konstella, your school and parent organizations for any incorrect information in the directory.

We strictly prohibit:

• Sharing, uploading, or distributing any media that depicts CSAE.
• Soliciting, grooming, or engaging in communication with minors for sexual purposes.
• Inappropriate interactions between adults and minors that could lead to exploitation.
• Any content that sexualizes minors, even if the content is fictional or generated.
• Any attempt to use the platform to facilitate CSAE activities or networks.

When CSAE content or behavior is reported:

• Immediate Removal: Content that violates CSAE standards is removed immediately.
• Account Action: Offending accounts are suspended or permanently banned.
• Reporting to Authorities: We report CSAE violations to relevant law enforcement and child protection organizations, including NCMEC (National Center for Missing & Exploited Children).
• Preservation of Evidence: We preserve relevant data to support law enforcement investigations.

Konstella is dedicated to creating a safe environment free from child sexual abuse and exploitation. We enforce these standards rigorously and cooperate fully with authorities to protect minors and prevent exploitation. Users can contact us at .