1. Some parents at my school do not use the internet. Is Konstella for my organization?
Yes. Konstella offers web, mobile and paper solutions to help your organization to engage parents of all kinds. Konstella allows event organizers to print directories, signup sheets, volunteer lists, etc, so that it is easy to involve parents with no internet access.
2. Do parents have to register at Konstella?
It is recommended for all parents to register at Konstella. However, if some parents choose not to, as long as they have been invited to their schools and classrooms, they will be notified via email on school and classroom activities. Like registered parents, these parents can sign up for volunteer jobs directly from their emails without coming to Konstella.com. However, they will not be able to do things like setting up personal calendar sync, looking up the school directory, or text chatting with other parents in their classrooms.
3. Some parents at my school do not speak English. Does Konstella have multi-language support?
The Konstella iPhone and Android apps are offered in English and professionally translated Spanish. The Konstella web site is integrated with Google Translator that offers 70+ languages. Your school admin can turn it on, so that parents at your school can view the website in their preferred languages.
4. Do parents need to be tech-savvy to use the service?
No. Quite the contrary, Konstella is super easy to use for regular parents. For example, parents can respond to activities and sign up for volunteer opportunities directly in their emails without signing into Konstella. For parent leads, such as committee chairs and room parents, Konstella offers a comprehensive solution to satisfy many of their needs. Parent leads should expect some learning time to get themselves familiar with all the features.
5. Can I create both classroom-wide and school-wide activities on Konstella?
Yes. By streamlining communications and allowing parent leaders to create short messages, long newsletters, signup sheets, and rsvp events for their classrooms, grades, committees, and the entire school, Konstella becomes a one-stop place for parents to stay connected.
6. Does Konstella replace my PTA/PTO website?
No, it does not. While your current PTA/PTO website provide a public interface of your organization, Konstella offers a private parent community with real time information. Konstella works well with your public website by providing you with widgets (e.g. calendar, committee list, volunteer buttons) that you can embed on your public website.
7. How does Konstella handle photo sharing? Can photo sharing be turned off?
Your School Admin can completely turn off the Photo Sharing feature. If your school decides to enable the feature, here's how it works on Konstella.
Parents can specify if it is ok for other parents to upload photos of their children. When a parent uploads photos (school-wide or room-wide), there's always a link for her to see who opted out from photo sharing.
8. What features can be turned off school-wide?
Photo sharing, and discussions can be turned off. Weekly digest email of upcoming activities can be turned off. If school directory is not a desired feature, School Admins can choose not to ask contact info at registration.
9. Does Konstella offer a web page for my parent organization and for every classroom?
Konstella does not offer a place for you to write a static web page. Konstella provides parents with a single view of what’s happening at school and in their classrooms. It’s centered around users, rather than the organizations. If desired, parents can always filter to see events and announcements only at the school level, or in specific classrooms of theirs. If your parent organization still likes to have web pages, on your web page, you can link to Konstella at places like volunteer opportunities, school directory, committee openings, file/photo sharing etc...
10. Why are there concepts like schools, classrooms, committees, and social groups? Why can’t they all be groups?
Lots of services out there can be used in schools, sports teams, and non-profit organizations. Konstella, on the other hand, is specifically designed for school-based parent communities. It’s not a solution that fits all scenarios. We’d like to make sure your needs are met by offering different set of features for different “groups”.
11. How much does Konstella cost?
Konstella offers Basic and Premium plans.
Please check our plans page for details.
12. Does Konstella run ads? Does Konstella sell users’ data to third parties?
No. Konstella will not sell your personal data to any third party. For details, please refer to our
privacy policy. Please see the next question for our business model.
