-Best practices for AU staff
-Respond to non-urgent matters with in three days.
-Try to accommodate the parents preferred method communicating.
-For families that request it consider scheduling a once weekly 10 min phone
-Best practices for parents
-Mark a message as urgent if it is.
-Use Calendly to set up phone communication with Brendan.
-Text Brendan for quick or urgent matters.
-Use email for Katerina
-Send quick questions/bits of info in HW folders for Katerina.
-Social/Emotional, Behavioral, Curricular matters are for Brendan and
Katerina. All other matters are for Josh.
-Field trips will be updated on the Konstella calendar at least one week in advance with Where, How, and When.
-Current volume of communication
-Right now, staff are often getting between 20 and 40 messages per day from parents. To respond to all that would take between 1.5 and 3 hours at minimum per day. Please do your best to keep you communication to the point and minimize the number of emails.