Hi everyone,

We've noticed that most Konstella messages have been landing in spam/junk folders rather than the inbox for many of you. This is completely out of our control: it's an email deliverability issue on the provider's side, not related to what's being sent. But we know it means some of you may have missed updates, reminders, or important info in the app's chat section.

Here's how you can help fix it (and help everyone else too!):

1. Check your spam or junk folder for any emails from Konstella.
2. Mark them as "Not Spam" (or move them to your inbox). This is the single most helpful thing you can do: every time someone does this, it helps retrain the email algorithm and improves delivery for the whole group going forward.
3. Hop into the Konstella app or web portal to catch up on any chats or messages you might have missed while things were getting lost in spam.

We're sorry for the hassle and appreciate you taking two minutes to help sort this out. Thanks for bearing with us!