Dear PS 20 families,
We're looking for a few volunteers to help other parents and guardians resolve IT issues around online learning, like trouble logging into their student DOE accounts, or using Google Classroom, Meet, Zoom, etc. Volunteers will keep an eye on emails sent to firstname.lastname@example.org and respond as needed; sometimes this may involve calling the parent/guardian on the phone and guiding them through troubleshooting steps. We're looking for folks who are very comfortable with:
- The NYC DOE student account login system (including setting up student accounts, password resets, interactions between student and regular Google accounts (multilogin), etc);
- Google Classroom
- Google Meet
... and ideally we'll have a group of folks who all together know this well on all the platforms families are using (iPad, Android Tablet, Chromebook, Mac OS, Windows).
If you would like to help out, please email email@example.com and let us know your expertise (e.g. specific things mentioned above, as well as platforms you're most comfortable with). This does not have to be a large time commitment, and it's a great way to contribute to the school community from home.
Thanks in advance,
Matias Pelenur & the PS 20 PTA Board