If you ordered Pyrtle Wear this fall semester (by the Aug. 30 deadline), please read on.
If you did not place an order, feel free to skip this email.
We have heard from a number of families who did not get the Pyrtle Wear they ordered and paid for. PTO did not fill, bag, or handle orders. Still, we want to help you get the correct merchandise.
Will you please check your order against the enclosed invoice? Double-check youth/adult sizes, designs, and quantities. If anything is off, please email firstname.lastname@example.org. Include specifics about what you ordered vs. what you received. Include the name of the person who ordered and order number (large, bold number at the top) from the invoice as well, please.
We would appreciate you sending this email ASAP, and ideally by Friday (Oct. 1) morning.
Our PTO president will compile a list of errors in order fulfillment, and work with Art F/X to make this right--and promptly. We understand--and share--your frustration.
Thank you for your patience and help.
Pyrtle PTO Board